Privacy Policy

1. Introduction

Samong Academy ("we", "us", "our") takes the privacy of learners and enquirers seriously. This policy explains what personal information we collect when you interact with our website or enrol in one of our programs, how we use it, and the rights you have over it.

This policy applies to all personal data processed by Samong Academy in connection with our online AI development programs and website at samongacaads.world. If you have questions about anything here, please write to [email protected].

Samong Academy operates from 64 Nimmanhaemin Soi 9, Suthep, Muang, Chiang Mai 50200, Thailand. Our practices are designed to comply with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

2. Data We Collect

We collect personal data in the following ways:

• Contact and enquiry forms: name, email address, phone number (optional), and the contents of your message.
• Enrolment: name, email address, phone number, and background information you choose to provide when joining a program.
• Cookies and analytics: usage data collected automatically when you visit our website (see Section 5).

Legal basis for processing: We process your personal data on the basis of your consent (for marketing and non-essential cookies), legitimate interest (for operating and improving our programs), and contractual necessity (to deliver the program you have enrolled in).

Retention: Enquiry data is kept for up to 24 months. Enrolment records are retained for 5 years for administrative and legal purposes. You may request deletion at any time (see Section 6).

3. How We Use Your Data

We use your personal information to:

• Respond to enquiries and communicate program details
• Administer your enrolment and provide access to course materials
• Send feedback and progress updates during programs
• Understand how the website is used and improve it over time
• Meet legal obligations where required

We do not sell your personal data. We do not share it with third parties for their own marketing purposes. Limited sharing occurs only with service providers who help us operate — for example, email delivery — and only under data processing agreements that restrict their use of your information.

If you have enrolled and wish to opt out of program-related communications, write to [email protected].

4. Data Protection Measures

We take reasonable technical and organisational steps to protect your personal data:

• Data transmitted via our website is encrypted using TLS
• Access to personal data is restricted to staff who require it to carry out their role
• Internal systems holding personal data are password-protected and access-logged
• In the event of a data breach that is likely to affect your rights, we will notify relevant parties in accordance with PDPA requirements

No transmission over the internet is completely secure. We take this seriously and apply proportionate protections, but cannot offer an absolute assurance that your data is secure in all circumstances.

5. Cookies

We use cookies to operate the site and, with your consent, to understand how it is used. Types of cookies we use:

• Essential cookies: Required for basic site functionality. Always active.
• Analytics cookies: Used to understand page visits and behaviour patterns. Active only with your consent.
• Preference cookies: Remember your settings. Active only with your consent.
• Marketing cookies: Used for advertising relevance. Active only with your consent.

You can manage your cookie preferences at any time via our Cookie Policy page.

6. Your Rights

Under Thailand's PDPA, and where applicable under other regulations, you have the right to:

• Access a copy of the personal data we hold about you
• Rectify inaccurate or incomplete information
• Erase your personal data where there is no longer a lawful basis for holding it
• Restrict the processing of your data in certain circumstances
• Data portability — receive your data in a structured, machine-readable format
• Object to processing based on legitimate interest
• Withdraw consent at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, write to [email protected]. We will respond within 30 days. If you are not satisfied with our response, you may raise a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand.

7. Third-Party Links

Our website may link to external resources — documentation, libraries, or related services. These sites have their own privacy policies and we have no control over how they handle your information. Visiting a third-party site is governed by that site's own terms.

8. Children's Privacy

Our programs are designed for learners aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we hold data about a minor, please contact us at [email protected] and we will remove it promptly.

9. Policy Updates

We may update this policy from time to time. When we make material changes, we will post a notice on our website and update the "Last Updated" date above. Continued use of our site or services after a change constitutes acceptance of the revised policy. We encourage you to review this page periodically.

10. Contact Us

For any privacy-related questions or to exercise your rights:

• Email: [email protected]
• Address: Samong Academy, 64 Nimmanhaemin Soi 9, Suthep, Muang, Chiang Mai 50200, Thailand
• Phone: +66 93 472 1685